At The Only Want Florist, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases with us. By using our services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, payment details, and any other information you provide when making a purchase or contacting us.
  • Non-Personal Information: We may collect data regarding your use of our website, such as IP addresses, browser type, and pages visited, to improve your experience and site functionality.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including sending order confirmations and shipping updates.
  • To communicate with you about promotions, new products, and special offers.
  • To improve our website and services by analyzing usage patterns.
  • To respond to your inquiries or customer service requests.

 

3. How We Protect Your Information

  • We use industry-standard security measures to safeguard your personal information. Our website is secured with encryption technology (SSL) to protect your payment details. However, no method of transmission over the internet is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

 

4. Sharing Your Information

  • We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery companies, and marketing platforms. These partners are contractually bound to keep your information secure and use it only for the purposes we specify.

 

5. Cookies

  • We use cookies to enhance your shopping experience. Cookies are small files stored on your device that help us remember your preferences and tailor your experience on our site. You can adjust your browser settings to reject cookies, but doing so may affect the functionality of our website.

 

6. Your Rights

You have right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your personal information, subject to legal restrictions.

 

7. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we protect your personal information.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • The Only Want Florist
    Email: [[email protected]]
    Phone: [+60102768682]
    Address: [B-13-10, VIM 3 Menjalara, Bandar Menjalara, 52200 Kuala Lumpur.]

By using our services, you agree to the terms outlined in this Privacy Policy.